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"It is in UPS’s brokerage area. I have asked GetUrns to revise their customs declaration as per the instructions I received from UPS. I emailed and called several times to no avail. Get Urns customer aervice staff deliberately mislead me when I asked if they jad made the devisions to the documents as gar as I can tell. UPS informed me there were no revisions made. This lack of action has appeared to add many hundreds of dollars on to the cosr not to mention the inconvienence of many phpne calls back and forthbetween both locations to verify information. Extremely disappointed."